GitP/House
Ghost in the Patch - Front of House vs Back of House
- In Restaurants, the back of house staff prepare the food and run the kitchen, and the front of house staff take orders and serve the public. To be both great and sustainable, a restaurant requires these two types of experts to work in careful symbiosis.
- Oriented at serving the public and ensuring the highest experience of the customer.
- Salespeople; responsible for beauty, clarity, suitability and elegance in all things that the public can see.
- Friendly, sociable, responsive, great communicators.
- Akin to the UX and product teams in software.
- Oriented at producing a high quality product on time at a great value.
- Responsible for the "how" of production and the pipelines that feed it.
- Great collaborators and systems thinkers. Always finding ways to make the product better.
- Akin to the engineering and builder teams in software.