Arturia/MCC/UG/07 Troubleshooting
7. Troubleshooting
7.1. Error messages
- MCC connection errors include a suggested remedy. The manual treats “Device not recognized” and “Device failed to open” separately.
7.2. Device not recognized
- If the device is connected through a USB hub, disconnect and reconnect the device or hub. If detection still fails, connect the device directly to the computer or restart the computer.
7.3. Device failed to open (Windows only)
- Another application, such as a DAW or standalone synthesizer, may already be using the device. Quit that application, open MCC, make the needed changes, quit MCC, then reopen the other application.