1Password/Browser Extension/How To/Scan QR Code on Existing Login Item

• How To Get 1Password’s “Scan QR Code” Option to Appear in the Chrome Extension

  • Goal

    • Make the Scan QR Code action available in the 1Password browser pop-up so you can add one-time-password (TOTP) codes directly from a website’s QR image.

  • Preconditions

    • Google Chrome 122 + and the latest 1Password extension (≥ 2.19) installed.
    • Logged in and unlocked in both the desktop app and the browser extension.
    • A Login item for the site you’re enabling 2FA for.

  • Procedure

    • 1. Update & restart the extension

      • In Chrome, visit chrome://extensions → turn on Developer mode → Update.

        Re-launch Chrome to ensure the new build loads.
        See 1Password for Chrome – Setup Guide.
        

    • 2. Open the item’s detail view

      • Click the 1Password toolbar icon → search for the Login → press → to open Item Details.

        The three-dot ellipsis menu appears in the top-right of this pane.
        If you don’t open details (e.g., you stay in Quick-Access), the action list is shorter.
        

    • 3. Check whether a TOTP field already exists

      • Scan QR Code only shows when the Login doesn’t yet have a One-Time Password.

        If you previously saved a code, you’ll instead see Reveal/Copy One-Time Password or Remove One-Time Password.
        Click Edit → delete the existing TOTP field → Save to bring the Scan option back.
        

    • 4. Enable desktop-app integration

      • Ellipsis menu → Settings → General → toggle Integrate this extension with the 1Password desktop app on.

        A missing integration can hide advanced actions.
        Refer to If 1Password isn’t working in your browser.
        

    • 5. Grant screen-recording permission (macOS only)

      • System Settings → Privacy & Security → Screen Recording → tick 1Password.

        Without this, the extension can’t capture the QR image on screen.
        Details: 1Password would like to record this screen.
        

    • 6. Re-install as a last resort

      • Remove the extension, quit Chrome, then reinstall from the Chrome Web Store.

        Sign in again and repeat Steps 2–4.
        

  • Troubleshooting

    • Ellipsis missing altogether → the item is in compact view; press → to expand or click Open in new window (⌘ O / Ctrl O).
    • Scan option still absent after Step 3 → verify you’re working in the correct Login vault copy; duplicates may already contain TOTP.
    • Scan button appears but nothing happens → ensure the desktop app is unlocked and camera/screen permissions are granted.

  • References

    • Use 1Password as an authenticator for sites with two-factor authentication – explains where the Scan option lives. https://support.1password.com/one-time-passwords/
    • Scan QR Code – option gone? (community thread) https://www.1password.community/discussions/1password/scan-qr-code---option-gone/125334